Important Update: Suspension of Crypto-Asset Trading Services

Mar 28, 2026

As part of our ongoing efforts to align with evolving regulatory requirements, we are making changes to the scope of services available on Bake.

Due to the need to adapt operations to the requirements of the Markets in Crypto-Assets Regulation (MiCA) in the European Union, a decision has been made to suspend crypto-asset trading services on the platform.

This decision has been taken at the group level and reflects the regulatory transition currently underway.

What is changing

Although services related to crypto-asset trading were authorized to continue until June 30, 2026, a business decision has been made to suspend these services earlier to provide customers with clarity and the ability to manage their funds accordingly.

Suspension date

Crypto-asset trading services will be suspended effective April 15, 2026.

This suspension will remain in place for an indefinite period, until a MiCA license has been obtained in Poland.

What you can do before April 15, 2026

Until April 14, 2026 (inclusive), you can:

Withdraw your funds at any time
Manage your balances according to your preferences

Withdrawals will continue to be processed in line with the applicable rules and standard fees.

What happens from April 15, 2026

From April 15, 2026, the following changes will apply:

All crypto-asset balances (including smart bundles) will be converted into US dollars (USD) at the exchange rate effective on that date
Crypto-asset deposit services will be discontinued
The platform will only support withdrawals of remaining balances

Converted USD balances will remain in your account and can be withdrawn at any time.

Safekeeping of funds

To ensure continued safekeeping and orderly withdrawals, a trust company and/or asset management provider will be appointed to hold client funds and facilitate withdrawals.

This provider may apply processing and account maintenance fees in accordance with its own pricing structure.

Terms of Service update

In connection with these changes, the Terms of Service will be updated and will take effect on April 15, 2026.

The updated Terms will be available here:
https://assets.bake.io/docs/TNC.pdf

If you do not accept these changes

If you do not agree with the updated service scope, you may withdraw all funds from your account and request account closure once your balance has been fully withdrawn.

Support and next steps

All customer funds remain secure, and withdrawals will continue to be available as outlined above. Our team is here to support you throughout this transition.

If you need assistance, please reach out to our Customer Support team:
👉 https://support.bake.io